Thursday, December 4, 2008
I really like this - what a good PR thing for library staff!?! Customer service & PR all at the same time!!!! I'd like to see us put a link like this on our webpage - how cool would a link where a patron could input a question & one of their own library staff could answer it - like we do face to face but in this technological era, libraries need to embrace and not hide from using technology to do their day to day business. And INFORMATION is our business.